Disclaimer for recording Customer Training

Introduction

This disclaimer defines the guidelines and limitations applied by Wolters Kluwer Tax & Accounting UK (WK TAA UK) with regard to the recording of customer training delivered by WK TAA UK. 

The customer must agree to the terms of this disclaimer in advance of the training they wish to record.

Guidelines

Where the customer’s system will be used for training and client data will be discussed, the customer initiates the meeting, records and stores the content.

Prior to starting any recording, all attendees must be made aware the training will be recorded and by joining the training they are giving consent to be recorded.
 

WK TAA UK respectfully suggests the recording does not replace standard training and is not the sole source of employee training on the use of a particular CCH module. That may be provided by a blended approach to training, such as the use of champions within the business, e-learning, etc.

Whilst the training will be accurate when originally delivered and recorded, the accuracy will diminish over time. For example, the CCH suite is continuously being enhanced and developed with new functionality; or the customer may revise internal procedures, making the recorded training less relevant and possibly inaccurate.

Limitations

• WK TAA UK accepts no liability for the purposes for which the customer chooses to use a recording for the education of its employees.
• Any recording made by a customer may only be used within the company for the education of employees and induction of new members of staff.
• The customer may only record End User Training courses (listed below).
• The customer may not sell or share the recording with any third parties. 
• The customer agrees to delete the recording within six months of the date recorded.

CCH End User Courses Available

CCH Accounts Production: Data Entry Training
CCH Accounts Production: Formatting Training
CCH Corporation Tax: Data Entry Training
CCH Trust Accounts: Data Entry Training

CCH Central: Training for new customers
CCH Central: Mail Merge Training
CCH Practice Management: Central and Timesheet End User training
CCH Practice Management: Bill Processing End User training
CCH Practice Management: Debtor Management and Smart Reports training
CCH Document Management: End User Training
CCH Document Management: Champions Training
CCH Audit Automation: End User Training on site
CCH Audit Automation: End User Training online
CCH Personal Tax: End User Data Entry Training
CCH Compliance Pack: Training
CCH Practice Packs: Training
CCH Document Management Packs: Training