Reallocating a receipt against a client invoice
As a part of the receipt process, payments should be matched against an invoice. At times, however, an incorrect allocation may be made which needs to be corrected. You are able to reallocate a receipt if the receipt and the two invoices involved are for the same client and they are in the same open tax period.
Reallocate a receipt against a client invoice
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On the main menu, select Bookkeeping > Cash Posting > Sales Ledger Receipts.
OR
On the Client > Assignment window, click Sales Ledger. -
In the Sales Ledger window, ensure that the Show Zero check box is selected.
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Select the receipt that was incorrectly allocated.
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Hold down the [Ctrl] key and select the invoice to which the allocation was made.
Both the invoice and the incorrect receipt should now be highlighted. -
Click Reallocate.
The correct invoice is now paid and the incorrect invoice is now unpaid.