Skip to main content
CCH Software User Documentation

Client window

Product Help Banner.png


The Client window has a number of tabs which group information together so that details are easy to view and edit if necessary.

Tabs on the Client window

The tabs on the Client window are:

The information shown on these tabs is created while using the Add New Client Wizard.

When you need to create new contacts or clients, you can access a Wizard from the main menu — File > New option — that will guide you through the process.

Task Bar options

When the Client window is displayed, the options available on the Task Bar are:

  • Convert to Contact: Click to change the client into a contact.

  • Re-Open client: Click to reopen a client that has previously been closed. You will also need to reopen or create new assignments for the client to allow WIP to be entered for them.

  • Close client: Click to close the selected client record. This will remove the client from the mail merge pool, timesheets and client lists. This will also close all the client's assignments. You cannot close a client if they have any WIP balances, unbilled entries or outstanding debtors attached to them.

  • Delete client: Click to delete the selected client. You cannot delete a client if they have any WIP balances or unbilled entries attached to them.



  • Was this article helpful?