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CCH Software User Documentation

Workflow Service Polling Time

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It is possible to change the waiting time between polls from the workflow service to the database (when looking for new requests). 

Currently the default polling time is set to 1000, which is expressed in milliseconds and is held within the Workflow.Server.WFWindowsService.exe.config file within the CCH Workflow Service Folder.  Locate the following line and amend the value to the desired time.

<!-- Message Polling time-->

    <add key="PollingTime" value="1000" />

Changing the Polling Time value affects the following:

  • Decrease/increase the time taken to start a workflow
  • Decrease/increase homepage update


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