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CCH Software User Documentation

IDV Checks - Companies House (ECCTA)

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The Identity Verification (IDV) checks are designed specifically to comply with the new laws from Companies House namely ECCTA (Economic Crime Corporate Transparency Act).  This allows you to manage the whole journey for your client and to report on it  so you know who has and who hasn't done the verification and that when confirmation statements, accounts and other documents that need to be filed are submitted to Companies House they do not fail due to lack of IDV checks.

 

ECCTA Legislation

The identity Verification (IDV) check applies to all directors and persons of significant control (PSCs) of UK companies and LLP members. 

 

MyLearningPortal

In addition to information in this Userdocs topic there is also a video in our eLearning portal for CCH iFirm AML: identity verfication (IDV) checks in https://mylearningportal.wolterskluwer.co.uk/pages/57/all-courses

 

Identitiy Verification (IDV) Process

The Identitiy Verification (IDV) check starts in CCH Central in similar way to the KYC, KYB and Ongoing Monitoring checks.

Open the client or contact and click the CCH iFirm AML button and then log into iFirm using your email address and password

 

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After clicking CCH iFirm AML your browser will open a new tab, asking you to log into CCH iFirm with your Wolters Kluwer account.

Note: that the email address you use to login with your Wolters Kluwer account, must match the email address under the 'Personal' tab in the employee record in the CCH Central email.

If the email address for the Wolters Kluwer account and the email address on the employee record do not match, you can edit the email address by going to the CCH Central > TASKS > Employee > Personal and then entering or editing the email address displayed.

 

Login

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After you log in, you will see a success message

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IMPORTANT NOTE:  DO NOT CLOSE THIS WINDOW, just minimise the window as instructed.
If it does not minimise automatically then a new tab will open on your browser for you to continue the AML check.

 

 

Select the IDV check and click the Proceed button

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Enter the mobile number if it has not been populated from Central and at this point you can optionally enrol the client into Ongoing Monitoring, if you subscribe to it, by ticking the Ongoing Monitoring checkbox.  Click the Send SMS button

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It should then create the verification link in CCH iFirm displaying the client name in the IDV checklog.  The identitiy verification and address mortality checks will start to display as Pass/Fail/Review once these checks are carried out - prior to this the column will be blank for that client. 

We are not able to verify foreign addresses against UK databases.  In this case further information would need to be obtained by the user (e.g. utility bills) before they can verify the client is who they say they are. 

 

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Your client should get a text message from Credas (our third party provider who ensure we are compliant with legislation) on their mobile showing your practice name in place of Wolters Kluwer below.  Your client will need to make a note of the Reg Code in the text message (in this example it is XW9M8L) as they will be asked for this as part of verification process and then click on link provided. The Reg Code will link the client to your CCH iFirm AML account.  

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Please now follow instructions from Credas our 3rd party provider

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The Credas APP must be downloaded onto a mobile phone rather than another device.  This is due to the use of NFC technology when carrying out the IDV check.  

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Once you have downloaded and opened the Credas App you should get following message you will then need to follow their instructions. 

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Once you have done that you will be guided through the verification process itself.  

This will include entering the six digit Reg. code (which should be displayed in the text message from Credas mentioned above) and accepting the Credas licence terms.

You will then be asked to enter , name, date of birth, email address, residential address and previous addresses (if relevant).  It will also incude selecting a form of ID (e.g passport, driving licence etc.) taking a photo of that as well as taking a selfie to prove the person on the document is who they say they are and are alive and present when taking the selfie.

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At end of process you should get this message

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A Companies House ID verification report in PDF format displaying all the details entered will be sent to the email address of the client as part of verification process and will also be available in both iFirm and the AML tab in CCH Central.

This report will include pages showing whether you have passed the verification and address & mortality process.

The PDF will also include the unique Reg code to be used on documents submitted to Companies House

Please note PDF report includes personal details therefore we have used a UK specimen name below to display the pages of the report.

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IDV Check Log in CCH iFirm

The IDV process once started for a client will be shown in the IDV Check Log in CCH iFirm as either error/in progress/completed in the status column - error means there has been an issue contacting the IDV service. The PDF report can be viewed by clicking on the elipsis button alongside 'completed' in the status column.  If there has been no response from the client the SMS can be resent by clicking the elipsis button alongside 'in progress' in the status column. 

The Identity Verification and Address & Mortality columns will dispaly as pass/fail/review An example of 'review' might be that additional documentation is still required from the client.

It is the responsibility of the accountant, not Companies House or the software provider, to decide whether the client has in fact passed or failed the IDV check or not.

When the user is happy with the results of the IDV check they must inform Companies House who will then send an email to the client with their personal code. The link below guides you through the process of of informing companies house that you have verified someone's identitiy.

https://www.gov.uk/guidance/tell-com...eones-identity 

There are filters in the columns so for example in the status column you could select only those clients that have failed the check. 

 

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AML Tab in CCH Central

When the IDV check has been completed the following details will display in Central similar to what is displaying in the IDV check log in CCH iFirm

 

  • Personal Code - This is the Companies House Identification number that the Director/Managing Director receives by email from Companies House (formerly Companies House ID on Contact > Main tab) once the user has informed Companies House that the IDV check has been successfully completed.  The director will then need to forward the personal code to the accountant who can enter this code into the personal code field in the AML tab of the client record in CCH Central.
  • Submitted Date - This is the date the IDV Check was submitted.
  • Status - Passed from CCH iFirm:  In-Progress, Complete or error
  • Identity Verification - Passed from CCH iFirm:  Pass / Fail / Review 
  • Address & Mortality - Passed from CCH iFirm:  Pass / Fail / Review
  • Employee - The employee who performed the check
  • Document Name - A link to the document from the client's document centre.  (only if DM is installed)

If the identity verifcation and address & mortality shows as review it is then up to customer to decide whether IDV is a pass or fail and they can select from the IDV Check drop down which will display options of None, Pass, Fail, Review.  

Update of IDV Check 

There are two ways to update the IDV Check Status drop-down:

  • The drop-down box is automatically updated if the IDV Check was performed via CCH iFirm.
  • The IDV Check drop-down menu can be manually updated, though CCH recommends only manually updating it if a check has been performed prior to use or if the IDV check has been done outside of CCH iFirm.

 

 

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If the PDF documents do not display in the AML tab in above screen shot, check that you are signed into CCH iFirm authentication by going to File>Maintenance>Service settings>CCH iFirm Console and clicking sign in button under CCH iFirm Authentication.

 

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IDV Check on Association Tab

A new icon has been added to the Association tab clipboard_e3b16feecccaefe01d5e05be381925e44.png  which denotes if an IDV Check has passed for the individual (where the association type is either Director or Managing Director).

List View

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Card View

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Audit Trail

The audit trail within CCH Central can be generated by going to File>Maintenance>Audit Trail>View Audit Trail 

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IDV Fields in CCH Reporting 

The following fields are now available within CCH Reporting under Central > Contacts > AML

  • IDV Date
  • IDV Status

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IDV Check (Configuring in Central)

Go To Maintenance>User Defined>Configuration

Keyname = iFirm_EnableIDVPolling, change the KeyValue from 0 to 1, to allow the saving of IDV Check PDFs. 

Keyname = iFirm_IDVPolling, this value is set to 60 mins.  Change the value to decrease or increase the interval times for the service monitoring. 

 

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