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CCH Software User Documentation

Stage 3 of 6 - Choose the address type and team responsibility

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MailMerge: Choose the address type and team responsibility

1. On the Stage 3 of 6 you need to select the address type and the team responsibility.

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ADDRESSES TYPES

If the Word template selected has the address fields then the addresses type that are Selected (right grid) will be used. You can select more than one address type using the arrows in the middle of the screen to move the Available type of address (left grid) to Selected type of address (right grid).

If more than one address type is shown on the Selected grid then you can use the arrows on the right side to prioritise the address type on the merge process. For instance, if Main address and Home address are on the Selected grid and a client selected have both addresses, then the first address type shown on the Selected grid will be merged for this client.

If the contact or client selected does not have Main address but has Home Address then Home Address would be used on the merge process if it was shown on the Selected grid.

TEAM RESPONSIBILITY

If the Word template select has a field related to an employee record (name or signature for instance) then select the status of the employee you want to show on the merge process. For example, if the Word template has the field employee name, having Current Client Partner to the Selected grid will pull the name of the partner linked with the client to the merge process.

Selecting more than one team responsibility on Selected grid means that the first team responsibility will be used on the merge process. The second team responsibility will only be used if there is not data for the first team responsibility selection on the client's records.

2. Make the selections according to your requirements and click Next. 

 

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