CCH Central - Known Issues
CCH Central - Known Issues
Last update: 12 July 2024
| Date Raised | ITS | Description | Workaround ( If applicable) | Scheduled/Resolved |
|---|---|---|---|---|
| 18/06/2024 | 68080 | Search results replaces Manager's name with the alias type where present | TBC | |
| 12/06/2024 | 68075 | AML tab shows the wrong employee | 2024.2 | |
| 24/05/2024 | 68057 | Client Search: Search any part of name/code | TBC | |
| 20/04/2024 | 68020 | Advanced Search not returning results dependent on Extra field security |
Turn off Extra Fields for the Client Search Or turn off Extra Field Security either by giving access to all, or removing any restrictions currently in place |
TBC |
| 04/04/2024 | 68007 | Failed to load AML history tab | Please contact support for an update script | 2024.1 SP2 |
| 14/03/2024 | 67988 | Please replace Support Telephone number with the address for Support Portal | 2024.2 | |
| 26/02/2024 | 67970 | D\Incorporated , Date Incorporated field is restricted. Prior to 1900 is unavailable | TBC | |
| 21/02/2024 | 67961 | Fix reporting extreme performance issue | TBC | |
| 26/01/2024 | 67934 | Improve Find Client Screen performance where ClientSearchAddExtraFields config is enabled | 2024.1 | |
| 26/01/2024 | 67933 | Export to Excel from either the SR parameter screen or from the ribbon on the face of the generated report may fail | TBC | |
| 23/01/2024 | 67930 | Smart Reports Assignment Partner and Assignment Manager Fields duplication prevents dropdown option | TBC | |
| 12/10/2023 | 67848 | Employee > Main > Password > Web Password is now redundant | TBC | |
| 04/09/2023 | 67799 | Employee Security Group Report relies on Document Management | TBC | |
| 16/08/2023 | 67785 | Assignment List > unable to Bulk update Responsibility. Error: Update Error Column 'AssignmentScheduleId' does not belong to table Table | TBC | |
| 31/07/2023 | 67759 | DB upgrade error for Central: CCH Batch Exception: Line: 0 Procedure:fn_Contact Error Line: 60 Invalid column name 'DLNumber'. Invalid c | TBC | |
| 25/07/2023 | 67757 | Convert to PDF changes font | TBC | |
| 25/07/2023 | 67756 | Reporting - Date formatting changing when exporting to Excel | 2024.1 | |
| 06/07/2023 | 67732 | Employees can change others' passwords | TBC | |
| 11/05/2023 | 66678 | Remove the word 'The' from Unable to travel data error message | TBC | |
| 03/05/2023 | 66668 | Central Database upgrade error - The module 'CL_Delete_Client_Supplier' depends on the missing object 'Document.dbo.DM_DestroyDocuments / The module 'CL_Delete_Client_Supplier' depends on the missing object 'DM_SetDestructionFlag / The module 'CL_Delete_Client_Supplier' depends on the missing object 'DM_Destruction_Cleanup | If NOT Licenced for CCH DM, firms can ingore, If licenced for CCH DM, contact Customer Care and Support | TBC |
| 11/04/2023 | 66637 | Mail Merges with output via 'Publish to CCH OneClick' where an Association selected, does not list all expected OneClick activated Associated Contacts for the selected Clients. | TBC | |
| 02/02/2023 | 66551 | Clients: Bulk update routine ignores Assignment task permissions | TBC | |
| 21/01/2023 | 66526 | Assignments: Unable to save list | TBC | |
| 04/01/2023 | 66494 | Convert Contact to Client does not set Default Currency | TBC | |
| 24/06/2022 | 66313 | Smart Reports: Cannot run report, Script entered via designer isn't valid | TBC | |
| 15/05/2022 | 66276 | Performance issues relating to missing the CO_SEC employee from the system which causes the Central Hub Service to spiral | TBC | |
| 15/05/2022 | 66275 |
Performance issue related to the size of the ActivityResponsibility table which causes a bad plan |
TBC | |
| 27/04/2022 | 66248 | Access to employee records via other screens should be consistent with the employee search/authorisation lists | TBC |
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