CCH Central - Known Issues
CCH Central - Known Issues
Last update: 30 September 2025
| Date Raised | ITS | Description | Workaround ( If applicable) | Scheduled/Resolved |
|---|---|---|---|---|
| 25/07/2025 | 68314 | Database Upgrade error The ALTER TABLE statement conflicted with the FOREIGN KEY constraint "FK_WF_InstanceData_AP_AccountingPeriod" | TBD | |
| 11/06/2025 | 68282 | Account status icon only displays for a 'New Search' option | TBD | |
| 23/05/2025 | 68269 | Unable to login automatically, if your Windows login has a hyphen in it | TBD | |
| 22/05/2025 | 68268 | Append an Employee search does not work | TBD | |
| 21/03/2025 | 68230 | Custom.dct sharing violation issue when launching Central | TBD | |
| 05/03/2025 | 68218 | Saved list from client search based on report returns incorrect results. | 2025.2 | |
| 21/11/2024 | 68172 | If the attachment of the email template is not accessible then we should catch the exception | TBD | |
| 15/11/2024 | 68167 | Central database upgrade warning script error | TBD | |
| 14/11/2024 | 68166 | Missing RowGuid from dbo.DocumentHeader which causes issues for Central and DM DB upgrade | TBD | |
| 29/10/2024 | 68158 | User encounters GN_CheckDatabaseRole related error message when logging in | TBD | |
| 28/10/2024 | 68156 | duplicate filter value appears in drop-down | TBD | |
| 25/09/2024 | 68144 | A browser opens and its page Errors when multiple CCH instances are opened | TBD | |
| 15/08/2024 | 68119 | Central Database Reorganise Index fails during DB upgrade when there are objects containing the hyphen character | TBD | |
| 24/05/2024 | 68057 | Client Search: Search any part of name/code | TBD | |
| 26/02/2024 | 67970 | D\Incorporated , Date Incorporated field is restricted. Prior to 1900 is unavailable | TBD | |
| 21/02/2024 | 67961 | Fix reporting extreme performance issue | TBD | |
| 26/01/2024 | 67933 | Export to Excel from either the SR parameter screen or from the ribbon on the face of the generated report may fail | TBD | |
| 23/01/2024 | 67930 | Smart Reports Assignment Partner and Assignment Manager Fields duplication prevents dropdown option | TBD | |
| 12/10/2023 | 67848 | Employee > Main > Password > Web Password is now redundant | TBD | |
| 04/09/2023 | 67799 | Employee Security Group Report relies on Document Management | TBD | |
| 16/08/2023 | 67785 | Assignment List > unable to Bulk update Responsibility. Error: Update Error Column 'AssignmentScheduleId' does not belong to table Table | TBD | |
| 31/07/2023 | 67759 | DB upgrade error for Central: CCH Batch Exception: Line: 0 Procedure:fn_Contact Error Line: 60 Invalid column name 'DLNumber'. Invalid c | TBD | |
| 25/07/2023 | 67757 | Convert to PDF changes font | TBD | |
| 11/05/2023 | 66678 | Remove the word 'The' from Unable to travel data error message | TBD | |
| 03/05/2023 | 66668 | Central Database upgrade error - The module 'CL_Delete_Client_Supplier' depends on the missing object 'Document.dbo.DM_DestroyDocuments / The module 'CL_Delete_Client_Supplier' depends on the missing object 'DM_SetDestructionFlag / The module 'CL_Delete_Client_Supplier' depends on the missing object 'DM_Destruction_Cleanup | If NOT Licenced for CCH DM, firms can ingore, If licenced for CCH DM, contact Customer Care and Support | TBD |
| 11/04/2023 | 66637 | Mail Merges with output via 'Publish to CCH OneClick' where an Association selected, does not list all expected OneClick activated Associated Contacts for the selected Clients. | TBD | |
| 02/02/2023 | 66551 | Clients: Bulk update routine ignores Assignment task permissions | TBD | |
| 21/01/2023 | 66526 | Assignments: Unable to save list | TBD | |
| 04/01/2023 | 66494 | Convert Contact to Client does not set Default Currency | TBD | |
| 24/06/2022 | 66313 | Smart Reports: Cannot run report, Script entered via designer isn't valid | TBD | |
| 15/05/2022 | 66276 | Performance issues relating to missing the CO_SEC employee from the system which causes the Central Hub Service to spiral | TBD | |
| 15/05/2022 | 66275 |
Performance issue related to the size of the ActivityResponsibility table which causes a bad plan |
TBD | |
| 27/04/2022 | 66248 | Access to employee records via other screens should be consistent with the employee search/authorisation lists | TBD |
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