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CCH Software User Documentation

Scottish User Group (ScUG) Meetings

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About the Scottish User Group (ScUG)

The ScUG brings together Wolters Kluwer customers from across the region to connect, share knowledge and shape best practice. It provides a collaborative forum where firms can stay informed, learn from peers and engage directly with Wolters Kluwer and invited experts.

Next meeting: Thursday 19th March 2026

For further details, please contact Anne Melville


History and leadership

Wolters Kluwer User Groups are run exclusively by their customers, and the ScUG is no exception. The group is led by and for Wolters Kluwer customers, ensuring that meetings, discussions and priorities are shaped by real-world experience and the needs of member firms.

The Scottish User Group was  formed in 2001, and currently has a membership of approximately 50 people, representing 26 firms of all sizes - from as far north as Aberdeen to as far south as Galashiels.


Our purpose

The ScUG exists to encourage collaboration between Wolters Kluwer, its customers and member firms.

While Wolters Kluwer regularly contributes product insight and updates, the group also welcomes a wide range of guest speakers. These may include representatives from HMRC, Companies House, and specialist practitioners, focusing on the most relevant and topical issues facing accountancy firms.

Members are actively encouraged to contribute to the agenda and may volunteer to speak on topics where they have experience or insight to share.

Topics vary from meeting to meeting and are shaped by member input. Suggested discussion areas include:

  • Tax and accounting legislation
  • Practice management and operational efficiency
  • Human resources and people management
  • Marketing and business development
  • Other topics critical to building and sustaining a successful accountancy practice

What to expect from ScUG meetings

The ScUG is open to all Wolters Kluwer customers. Member firms represent a wide range of practice sizes and software experience, and attendees typically include both partners and hands-on users.

Meetings are designed to be practical, informative and interactive. Wolters Kluwer representatives attend to share product updates and demonstrations, alongside open Q&A sessions that encourage discussion and feedback.

The group meets twice a year, giving members the opportunity to:

  • Stay up to date with new and existing Wolters Kluwer software
  • Learn how other firms are using their systems in practice
  • Share ideas and best practice for day-to-day operations
  • Build relationships with peers across the profession

To complement in-person meetings, the group is also exploring virtual breakout sessions held on Microsoft Teams throughout the year. These sessions will create additional opportunities for members to exchange ideas, collaborate and share practical solutions in a more informal setting.

Membership and how to join

Apply to join

If you are interested in becoming a member of the ScUG, please contact the Group Secretary, Anne Melville, at anne.melville@jsca.co.uk. She will be happy to answer any questions and provide a membership application form.


Contact details

If you would like to suggest an agenda topic for an upcoming meeting or have a question for the Chair, Treasurer or Secretary, please visit Officers to view contact details.

Information! Scottish User Group members can apply to join our 'User Group - Scottish' group on our Support Portal where they will see News/Posts regarding the Scottish User Group and where they can interact with other User Group members.

Location

Next meeting: Thursday 19th March 2026

Meetings are held at the Apex Dunblane Hydro Hotel, Perth Road, Dunblane, Scotland, FK15 0HG.

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The Dunblane Hydro hotel is located north of Dunblane on the Perth Road. Edinburgh and Glasgow Airports are within reach by road from the A9, it is just off the B8033.

 

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