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CCH Software User Documentation

CCH Compliance Pack Training

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Professional Consultancy Services to help you get up and running with CCH Compliance Packs.

Overview

This course covers basic Central navigation, creating and updating clients and contacts information, producing clients and contacts mail merge (letters and emails) and creating and editing a basic Smart Report.

Key Objectives

To ensure that:

  • Delegates are able to create and update clients and contacts information
  • Delegates are able to associate clients and contacts and maintaining addresses
  • Delegates are able to run a mail merge and to create and edit a basic Smart Report

Who should attend 

  •   Everybody who will be using CCH

Course Contents                                                                                          

Session One            Session Two
  • Completion of any outstanding main configuration
  • Central navigation, tabs, screen, grids and home pages
  • Using Find Clients and Find Contacts screen and the field chooser
  • How to update clients and contacts information
  • How to associate clients and contacts and maintain addresses
  • Show where to add a password to access CCH Central
  • Bulk update on fields and extra fields
  • Questions and answers
  • Recap
  • Questions arising from session one
  • Using the advanced search and lists
  • Saving searches
  • Running a Mail Merge for emails and letters
  • Running a Mail Merge for OneClick (if this licence has been acquired)
  • How to maintain templates
  • Understanding how Smart Reports screen works
  • Creating and editing basic Smart Reports
  • Questions and answers
  • Recap

Pre-requisites

The SP Central implementation consultancy should have been taken place prior to this training.

Note: This is a online interactive course designed to run for two sessions up to 3 hours each.

Central Implementation Consultancy

Click here to read about our CCH Central Consultancy services
 

Useful Resources

  • eLearning courses - online courses that provide you with an overview and insight into our software
  • Bitesize videos - Compliance and Non-Compliance - showing you how to use features (and also some specific focused areas) of our software 
  • Webinars - sessions for you to attend and learn from

 

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