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CCH Software User Documentation

How do I login to Wolters Kluwer Academy?

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Wolters Kluwer Academy:  Login guidance for users and administrators

Login with direct access to Wolters Kluwer Academy

If your organisation's Wolters Kluwer Administrator has enabled your access to Wolters Kluwer Academy, you can login directly: https://academy.wolterskluwer.co.uk

Click the blue box 'Sign in with your Wolters Kluwer Account' at the top left.

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When you see a pop up appear, click the blue box shown once again
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Login instructions for Support Portal users

If you are a Support Portal user that has been given access to Wolters Kluwer Academy, you can login from within the Support Portal (https://help.wolterskluwer.co.uk/Customer/s/) by clicking on the Wolters Kluwer Academy homepage tile. 

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What to do if Access is Denied

If you are denied access to Wolters Kluwer Academy, this must be resolved by your organisation's Wolters Kluwer Administrator.  If you know who that is, ask them to give you access to Wolters Kluwer Academy.  Below are some instructions to help your Administrator provide you with access.

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If you don't know who your Administrator is, please get in touch with a member of our Support Team.

Instructions for Administrators 

As a Wolters Kluwer Account Administrator for your organisation, you will need to provide access to applications via the Wolters Kluwer self-service area unless you are a CCH iFirm customer in which case please click here to access your Admin help guide.  

Self-service: Adding Wolters Kluwer Academy to a user account

In self-service scroll to the list of People to find the applicable user. 

Once you have found the correct user, click the spanner icon beside their name and click Add.  This will display the available applications for them. 

Click the slider to the left of the Wolters Kluwer Account application name.

  

Finally, click Save to enable access to the Wolters Kluwer Academy application for the user.

Please note:this process does not send a separate email to a new user. This means that if you are adding an application to an existing Support Portal user, you will need to inform the new user that they now have access to that application.


 

 

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