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CCH Software User Documentation

CCH KPI Monitoring: Version Upgrades

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The version upgrade will be carried out by a member of our installation team and will be online. When upgrading from version 9 to version 10, the upgrade will require up to 1 session Upgrades from previous versions will require 2 sessions.

Overview

The version upgrade will be carried out by a member of our installation team and will be online.

When upgrading from version 9 to version 10, the upgrade will require up to 1 session

Upgrades from previous versions will require 2 sessions

A version upgrade is required when a customer already has CCH KPI Monitoring but wishes to move to the current version (version 10)

Current alerts will be migrated to the new version during the upgrade

Pre-requisites

Our consultant will need remote access to the CCH KPI Monitoring server

 

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