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CCH Software User Documentation

CCH KPI Monitoring: Server Name Change

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The server name change is an online service in 1 session. It will be carried out by a member of our installation team.

Overview

A server name change is required when a customer wants to move their CCH KPI Monitoring installation to a new server. It requires a reinstall of the software.

The server name change is an online service and will take up to 1 session. 

It will be carried out by a member of our installation team.

Pre-requisites

Our consultant will need remote access to both the source and target servers for CCH KPI Monitoring

Ensure the source server is accessible to our consultant

Create a backup of CCH KPI Monitoring on the source server

The target server is prepared for the installation of the software

 

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